Astea releases new Alliance 11.5

Astea International Inc. (NASDAQ: ATEA) said it has introduced a new release of the industry´s most robust service management and mobile workforce platform: Astea Alliance 11.5.

As an industry leader in service management solutions, Astea continues to innovate and deliver the broadest and deepest set of capabilities that enable companies to connect, manage, optimize and transform all facets of their customer service delivery ecosystem. The new release incorporates fresh features throughout the solution suite that deliver innovation to every user. Whether on-premise or in the cloud, and seamlessly integrating with existing ERP/CRM solutions, Astea Alliance provides powerful features without adding layers of cost, ultimately enabling businesses to achieve superior customer service at a lower total cost of ownership.

With Astea Alliance´s modularity, companies can introduce one module at a time or deploy a seamless information backbone across the entire service lifecycle continuum, thereby eliminating the patchwork of disparate systems that can hamper a company´s ability to provide best-in-class.

Astea International is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Its website is at www.astea.com.

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