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IT Survey aimed at outsourcing

Information technology executives said they outsource to managed services providers mostly to relieve the time and budget shortages that represent their biggest challenges, according to an IT survey sponsored by JDL Technologies.

JDL Technologies is a managed services provider based in Florida, with a 15-year tradition of providing expert information technology solutions and IT services to businesses, schools and healthcare providers throughout the state.

JDL engaged Spiceworks to field the survey to provide insights into what drives organizations to use managed services and their criteria for selecting a managed services provider.

According to the IT survey, connectivity and bandwidth lead the top five information technology functions outsourced, followed very closely by 24/7 network monitoring, virtualization, disaster recovery and security.

In addition to identifying the top five outsourced functions, IT survey respondents identified their reasons for using a Managed Services Provider, citing three primary advantages:

Almost three-quarters (73 percent) said the top benefit is the reduced need to hire additional information technology staff. More than two-thirds (68 percent) indicated that using a managed services provider enables their information technology staffs to do more, which is important in an environment characterized by time and budget shortages.

Almost two-thirds (61 percent) said that using a managed services provider gives them access to greater technical expertise than they have in-house. According to the IT survey, two-thirds (66 percent) of respondents report time constraints as their biggest challenge, followed closely by budget challenges (65 percent). Some 40 percent of the IT survey respondents are using at least one managed services provider this year.

JDL Technologies provides an extensive range of networking, virtualization and cloud services such as data backup and business continuity, security, email, telephony and much more. For more information, visit


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