Interactive Intelligence Group Inc. (NASDAQ: ININ) said it has reported a 67 percent compound annual growth rate (2010-2013) of its communications as a service offering, topping 20,000 seats.
Interactive Intelligence CaaS is a set of cloud-based contact centre, unified communications and business process automation services for organizations of all sizes. Based on the Interactive Intelligence all-in-one IP communications software suite, it offers easy integration to existing systems, and migration to an on-premises solution at any time without the need to rewrite applications.
Interactive Intelligence Group is a global provider of software and services designed to improve the customer experience. The company´s 6,000-plus customers worldwide have benefitted from its cloud and on-premises solutions for contact centre, unified communications, and business process automation. Its website is at www.inin.com; on Twitter at www.inin.com/twitter; on Facebook at www.inin.com/facebook; or on LinkedIn at www.inin.com/linkedin.