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New United Concourse open at Boston Logan

30 April 2014

United Airlines and Massport said they have unveiled a new 10-gate concourse in Boston Logan International Airport´s Terminal B that lets customers travel more quickly and efficiently while enjoying state-of-the-art amenities.

Scheduled to open April 30, the Terminal B concourse brings United´s Boston operations together under one roof, offering greater convenience and consistency to the airline´s customers.

The new space features several of the latest self-service technologies that will streamline the airport experience for seasoned travelers and enable United employees to spend more time with customers who need extra assistance. These modern features include self-tagging baggage kiosks, automated self-boarding gates and a new customer service centre that allows passengers to resolve routine travel issues more easily.

United and Massport invested more than USD170m to build the 97,000-square-foot Terminal B concourse, which includes a new ticketing lobby, improved security screening checkpoints and a spacious United Club lounge for the airline´s premium customers.

United Airlines and United Express operate an average of more than 5,300 flights a day to more than 360 airports across six continents. For more information, visit or follow United on Twitter and Facebook. United´s parent is United Continental Holdings, Inc. (NYSE: UAL).


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