inContact (NASDAQ: SAAS) said that 12 new healthcare and related medical industry organizations have selected inContact during the first quarter.
Pressured to reduce operational costs and to radically improve service delivery, many healthcare organizations are recognizing the advantages of cloud technology to overcome the challenges associated with aging, disconnected premise software.
The new inContact customers range from healthcare providers to insurance to pharmaceuticals and medical technology.
inContact is the cloud contact centre software leader, helping organizations around the globe create high quality customer experiences. It is 100 percent focused on the cloud and is the only provider to combine cloud software with an enterprise-class telecommunications network for a complete customer interaction solution. To learn more, visit www.inContact.com.