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RingCentral updates mobile-centric phone solution

RingCentral, Inc. (NYSE: RNG) said it has launched the latest update to its mobile-centric, device-agnostic phone solution RingCentral Office.

The new release includes a re-designed mobile app interface, new “Presence” features to show colleagues´ real-time status on phone availability across devices, and a number of administrative enhancements for ease of management, security and efficiency.

Offering a single business number for integrated voice, text and fax, the new RingCentral app features an updated interface. It´s simple, easy to use and provides a consistent user experience across the cloud, the PC, and mobile apps. The new RingCentral app also gives admins the ability to partition business and personal call logs separately for easy call tracking and phone expense control.

The new app allows individuals to see their contacts´ availability to eliminate “phone tag” or on-hold time. The new “Presence” feature shows the real-time status of co-workers´ extensions (busy or not) across devices, even smartphones and tablets. Presence helps determine whether now is a good time to call, or if sending a quick text for a later reply is the best option.

RingCentral is a provider of cloud-based business communications solutions. The company is headquartered in San Mateo, Calif.


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