17 April 2014
In May, Swiss International Air Lines Ltd., (NYSE: SWISS) said it will introduce a number of ground/ inflight products designed to enhance the air travel experience for allergy sufferers.
These innovations will include new alternative lactose- and gluten- free food and drinks, along with cabin interior changes.
SWISS has teamed up with the European Centre for Allergy Research Foundation to offer its guests an even more individualized service product for travelers with allergies. New onboard all SWISS flights will be lactose- and gluten- free food and beverage alternatives such as lactose-free coffee cream and a lactose-free version of the popular SWISS chocolate bar.
Depending on the length of the flight, SWISS guests with allergies or other intolerances may further request special snacks (candy bars, yoghurt or cakes) that address passenger allergies, and pay full regard to their conditions.
SWISS is making allergy-minded modifications to its cabins, too. First and business class passengers will be offered pillows stuffed with synthetic materials as an alternative to the down-filled version. SWISS is also ceasing its use in the cabin of decorative flowers and air fresheners that might cause nose and throat irritations; and the on-board toilets will now feature soaps that are gentle on the skin.
SWISS is the first airline in the world to meet the ECARF criteria for allergy-friendly airlines. As a result, it can now place the ECARF seal of approval on its service product range. To book a SWISS flight, visit www.swiss.com