ServiceSource (NASDAQ: SREV) said that Scout has joined Marketo (NASDAQ: MKTO) LaunchPoint, an ecosystem of powerful solutions for marketers.
Marketo LaunchPoint gives marketers access to applications, solutions, and services that drive customer engagement and build revenue. The partnership includes integration of the Scout platform with Marketo to offer a customer success solution for nurturing end users.
“This partnership completely changes customer success as we know it today,” said Matthew Shanahan, ServiceSource vice president of product strategy for Scout. “By integrating Scout´s predictive analytics platform with Marketo´s leading marketing automation software, we´ve created a customer success solution for user nurturing. Customer success professionals have the all the tools they need to efficiently and effectively maximize the relationships with their customers.”
Headquartered in San Mateo, CA with offices in Europe and Australia,Marketo provides a cloud-based marketing software platform for companies of all sizes to build and sustain engaging customer relationships. For more information, visit www.marketo.com.
ServiceSource International is a leader in cloud-based recurring revenue management solutions. Its website is at www.servicesource.com.