World Class Entertainment picks inContact's contact center optimization solution

inContact (NASDAQ: SAAS) said that a leading entertainment company has selected inContact to replace a premise system with a full multichannel contact centre supporting over 250 agents.

To handle peak season call volumes, the company will have a flexible solution to manage sophisticated contact routing in a multichannel environment.

inContact is a cloud contact centre software leader, helping organizations around the globe create high quality customer experiences. To learn more, visit www.inContact.com.

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