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Mattersight joins with IQPC to launch Call Center IQ

Mattersight Corp. (NASDAQ: MATR) and IQPC said they have launched Call Center IQ (, a new online destination to connect global contact centre professionals through community, a resource hub, and advisory services.

Mattersight said it chose to be a sponsor CCIQ because IQPC and Mattersight share the goal of supporting contact centre professionals in their pursuit of greater customer satisfaction and more efficient service operations.

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight´s solutions are used by leading companies in healthcare, insurance, financial services, telecommunications, cable, utilities, education, hospitality and government. The company´s website is at


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