Corporate travel managers rated Atlanta US-based carrier Delta Air Lines (NYSE: DAL) No 1 in this year´s Business Travel News Annual Airline Survey for the third year in a row the carrier said.
The airline ranked first among all carriers in nine of 10 categories scoring particularly high in key areas of the survey including: Value of Relationships with Account Managers and Sales Representatives; Quality of Airline Communications; and Networks, Airline Partnerships and Frequencies.
Earning the top ranking for the third consecutive time puts Delta among a select group to garner the survey´s highest honor in three consecutive years during the survey´s 16-year history. The latest endorsement from the nation´s top travel managers continues the momentum Delta has built as the industry´s preferred airline.
Delta said its operational performance data as tracked by the US Department of Transportation through September 2013 illustrates its industry-leading efforts among major domestic carriers.
In four of the top reported categories, Delta is top-tier in on-time arrivals, completion factor, baggage handling and customer complaints.
The BTN Survey is voted on by corporate travel managers, who are key influencers of business travel decisions. Participating airlines surveyed include American, Southwest, United and US Airways.
Find out more at www.delta.com.