Massachusetts US-based cloud services firm Akamai Technologies Inc (NASDAQ: AKAM) said that California-based low-cost carrier Virgin America has adopted Akamai´s Aqua Web Experience Solutions to enhance its customers´ online experiences.
Akamai said that, with Dynamic Site Accelerator and mobile detection and redirect services, Virgin America is now delivering more efficient and reliable website and mobile experiences that have resulted in transaction times that are nearly 40% faster than without Akamai.
Virgin America said it has more than a million monthly unique visitors to their site. The airline said it had been encountering high page-load times on the website that impacted both overall customer satisfaction and conversion rates.
The airline went live with Akamai in February 2013 to boost its web- and mobile-based experiences. Since implementing Akamai´s solutions, Virgin America said it has offloaded 89% of its web traffic to the Akamai platform and has seen faster performance in the airline´s East Coast markets and a more consistent experience for guests across the system.
Akamai is a provider of cloud services for delivering, optimising and securing online content and business applications.
Find out more at www.virginamerica.com and www.akamai.com.