inContact (NASDAQ: SAAS) said it has partnered with Gryphon Networks to integrate inContact´s cloud contact centre solution with Gryphon´s real-time, Do-Not-Call (DNC) compliance solution for outbound sales-and-marketing organizations and contact centers.
Recent changes implemented by the FCC to the Telephone Consumer Protection Act (TCPA), including new cellular telephone restrictions, have many companies looking for ways to remain compliant. The partnership between Gryphon and inContact provides the first integrated solution that offers comprehensive compliance with federal and state calling restrictions for inContact customers. The integration with the inContact platform can be customized to meet the specific, individual needs of companies in different industries and across geographic locations.
Established in 1995 and headquartered in Norwood, Massachusetts, Gryphon Networks is the only provider of fully integrated sales intelligence and marketing compliance solutions. Gryphon counts the world´s top banks, healthcare and insurance firms among over 600 satisfied clients. For more information, visit www.gryphonnetworks.com or call 866-366-6822.
inContact is the cloud contact centre software leader, helping organizations around the globe create high quality customer experiences. inContact is 100% focused on the cloud and is the only provider to combine cloud software with an enterprise-class telecommunications network for a complete customer interaction solution. To learn more, visit www.inContact.com.