NetSuite Inc. (NYSE: N) reported that Airfreight 2100 has implemented NetSuite to manage its core business operations including sales force automation, customer relationship management (CRM), and customer service and support.
NetSuite replaced a heavily customized, home-grown CRM system to consolidate AIR21´s operational processes into a single cloud management solution that supports the company´s goals for process improvements, faster turnaround times and real-time customer updates.
With NetSuite´s 360-degree customer view, powerful dashboard and flexible real-time reporting capabilities, AIR21 said it is realizing large improvements in visibility for sales management that translate to informed decision-making and process efficiency across the lead-to-opportunity-to-cash lifecycle.
AIR21 answers the logistics needs of individuals, organizations, and businesses in the Philippines, and hase created a number of logistics services that range from door-to-door delivery, sea freight, crating, warehousing, and trucking. AIR21 is under the flagship of Airfreight 2100, Inc.
NetSuite has established itself as the provider of enterprise-class cloud financials/ERP suites for divisions of large enterprises and mid-sized organizations seeking to upgrade their antiquated client/server ERP systems. For more information about NetSuite, visit www.netsuite.com.