UK-based low-cost carrier easyJet and travel technology firm Amadeus said they have launched a system enhancements meant to allow travel agents around the world in a phased approach to book low-cost carriers with the same booking flow as that used for traditional carriers regardless of the airline´s distribution preferences.
easyJet said it is the first carrier to become a light ticketing1 airline in the Amadeus system, thereby greatly improving the way in which travel agents access, book and provide service when selling easyJet flights.
The development is expected to increase bookings with the new pricing, ticketing and booking functionality offering the same look and feel as for traditional or flag carriers.
For the first time, traditional shopping, booking and back-office flows will be combined with real-time dynamic fares and a full ancillary offering provided through easyJet´s XML connection with Amadeus.
The firms said that this will give all travel agencies, including corporations and TMCs, which use Amadeus, even better access to easyJet´s great value inventory than before.
Key functionalities include increased flexibility: agents can now use standard pricing workflows and modify easyJet PNRs for flights and services as they would when booking a traditional airline. easyJet bookings will be fully integrated in the agent´s internal and external reporting –the enhancement helps issue a ticket number which acts as a locator throughout the fulfillment process and makes it seamless for agents.
This means that adapting back office systems will become more efficient, exactly in the same way as for full service carriers, the firms said. Travel agents can access easyJet content from the standard Neutral Availability and Schedule displays alongside all other airlines in one single screen.
easyJet was the first low-cost airline to connect to Amadeus via an XML solution in 2007.
Find out more at www.amadeus.com.